Salone Ride offers various ride options, including Economy, Business, Comfort and VIP Special. You can choose the option that best suits your needs and budget.

Salone Ride accepts digital payment options such as credit/debit cards and mobile wallets. You can choose your preferred payment method during the ride booking process. In extreme cases cash payments would be accepted.

Yes, you can schedule a ride in advance using the Salone Ride app. Simply select the "Schedule Ride" option and choose your desired pickup time and date. You can also book or schedule a ride via our website www.saloneride.com

Our drivers are trained to return a lost item to the nearest offices of Salone Ride. You can call our office to inquire if your item was returned to the office. Once that is confirmed, you will be required to provide proof before claiming your item. All items are secured once they are brought to our office as lost but found items.

Yes, all Salone Ride drivers undergo a thorough screening process, including background checks and verification of their licenses and driving records. We ensure that our drivers meet the necessary requirements to provide safe and reliable rides

If you left an item in a Salone Ride vehicle, please contact our customer support immediately. Provide details about the trip, and we will do our best to assist you in retrieving your belongings.

To cancel a Salone Ride, open the app, go to your active ride, and select the "Cancel Ride" option. Please note that there may be cancellation fees depending on the timing of the cancellation.

Currently, Salone Ride does not offer the option to request a specific driver. However, rest assured that all our drivers are trained professionals committed to providing a safe and comfortable ride experience.

If you anticipate being late for your Salone Ride, it is recommended to inform the driver by calling or sending a message through the app. However, please be considerate of the driver's schedule and availability.

Yes, additional stops may incur extra charges. The fare is calculated based on distance and time, so additional stops can affect the overall cost of the ride.

Salone Ride prioritizes the safety of all passengers, including children. While we do not provide child seats, you are welcome to bring and install your own child seat in the vehicle.

Yes, Salone Ride provides a customer support helpline that you can contact for any assistance or queries. The contact details can be found on our website or in the mobile app.

Salone Ride drivers typically wait for a few minutes at the pickup location. However, it is recommended to be punctual to avoid inconveniencing both the driver and other passengers.

Yes, you can request a change in destination during the ride. However, please note that any change in distance or route may affect the final fare calculation.

Salone Ride values your feedback. After completing your ride, you can rate your experience and provide feedback through the app. Your input helps us improve our service.

Download passenger's FAQs file for more frequently asked questions and answers. Passenger's FAQs file.